Coronavirus (COVID-19): what you need to know.

You're legally required under public health order to self isolate for:

  • 14 days if you recently returned from international travel or are a close contact of someone with COVID-19
  • 10 days if you have a COVID-19 symptom (cough, fever, shortness of breath, runny nose, or sore throat) that is not related to a pre-existing illness or health condition

Other important information about COVID-19

Submit a complaint to Alberta Health Services if you’re concerned that an establishment or person is not following public health orders.

If you think you may have COVID-19, use this self-assessment tool. You can also call Health Link at 8-1-1 for 24/7 instructions.

ABTraceTogether is an app that enables community-driven contact tracing to support existing efforts to fight COVID-19.

Important City-specific COVID-19 Developments

Explore the sections below for critical City news updates and frequently asked questions.

COVID-19: Stay Current on Most Recent Developments

Scroll down to find critical information, answers to common questions, and links to different resources.

What Does Physical (Social) Distancing Mean?

Physical distancing is proven to be one of the most effective ways to reduce the spread of illness during an outbreak. Keep at least 6-feet away (about the length of a hockey stick) from others while in public.
Do your part to help prevent the spread of COVID-19

Together, we can slow the spread of COVID-19 by making a conscious effort to keep a physical (social) distance between each other. With patience and cooperation, we can all do our part. Albertans must practice physical distancing to help protect themselves and limit the spread of COVID-19. Physical distancing involves taking steps to limit the number of people you come into close contact with. It can help you reduce the risk of getting sick.

To protect yourself and others, keep at least 6 feet (about the length of a hockey stick) from others when going out for groceries, medical trips and other essential needs. Limit the number of times you leave your home for errands. Try to shop at less busy times and/or order online to have groceries or other items delivered, if possible. Go for a walk in your neighbourhood while maintaining distance from others. Avoid overcrowding in elevators or other enclosed spaces, and follow Alberta’s restrictions on mass gatherings.

Other steps you can take:

  • Wear a mask in public when distancing is not possible
  • Download and use the ABTraceTogether mobile contact tracing app while out in public
  • Avoid carpooling with people from outside your household, if possible
  • Wash hands often with soap and warm water for at least 20 seconds or use hand sanitizer (with at least 60% alcohol)
  • Use gloves properly if you choose to wear them (they are not necessary)
  • Cover coughs and sneezes with a tissue or your elbow
  • Avoid touching your face with unwashed hands
  • Watch for COVID-19 symptoms
  • Take the COVID-19 self-assessment to arrange testing if you have any symptoms

Learn more about physical distancing
VIDEO: Physical distancing works to stop the spread of COVID-19

Non-medical Masks and Face Coverings

Albertans are encouraged to wear non-medical masks in public when it's difficult to maintain physical distancing of 2 metres at all times. Wearing a homemade or non-medical mask in public is another tool to help prevent the spread of COVID-19. Masks should complement – not replace – other prevention measures.

Non-medical masks and face coverings: About

Wearing a homemade facial covering/non-medical mask in the community has not been proven to protect the person wearing it and is not a substitute for physical distancing and hand washing. However, it can be an additional measure taken to protect others around you, even if you have no symptoms. It can be useful for short periods of time, when physical distancing is not possible in public settings, such as when grocery shopping or using public transit.

These types of masks may not be effective in blocking virus particles that may be transmitted by coughing, sneezing or certain medical procedures. They do not provide complete protection from virus particles because of a potential loose fit and the materials used. Medical masks, including surgical, medical procedure face masks and respirators (like N95 masks), must be kept for healthcare workers and others providing direct care to COVID-19 patients.

Do not place a facial covering/mask on a child under the age of 2; doing so can cause unintended suffocation. Those who have difficulty breathing or removing a covering/mask without assistance should also avoid using them.


Medical masks

Medical masks include N95 masks and surgical or procedure masks. N95 masks protect from exposure to biological aerosols that may contain viruses or bacteria. They are generally only required during specific, high-risk medical procedures. Surgical or procedure masks provide a barrier to splashes, droplets, saliva or spit. They are not designed to fit tightly against the face.

These masks should be kept for healthcare workers and others providing direct care to COVID-19 patients. They may also be recommended for use in some workplaces, like salons, where there is prolonged close contact with people.

Gloves

It is not necessary to wear gloves in public. If you choose to wear gloves, remember to wash your hands before you put them on and immediately after taking them off. Change the gloves if you touch your face, cover a cough or sneeze with your hands, or if they become dirty or torn. Always discard the gloves in a lined garbage bin after taking them off.

To avoid spreading germs or COVID-19, do not touch your face or mask with your gloves, do not touch any personal items (cell phone, bag, credit card) that you might touch again with bare hands, and do not try to wash gloves or use hand sanitizer with gloves on.

ABTraceTogether App: Help AHS Track COVID-19

ABTraceTogether is a mobile contact tracing app that helps to let you know if you've been exposed to COVID-19 – or if you've exposed others – while protecting your privacy.
What is ABTraceTogether?
ABTraceTogether is a mobile app that enables community-driven contact tracing to support existing efforts to fight COVID-19. ABTraceTogether will be a tool to complement traditional manual contact tracing completed by public health officials.

Mandatory Self-isolation and Enforcement Measures

To protect the health and safety of Albertans, law enforcement agencies have been granted full authority to enforce public health orders and issue fines.
Enforcing measures to stop the spread of COVID-19
Through amendments to the Procedures Regulation under the Provincial Offences Procedures Act, Community Peace Officers, in addition to Police, have now been granted full authority to issue tickets to enforce COVID-19 public health orders. Fines now administered through tickets for violating an order have increased from up to $100 per day to a prescribed fine of $1,000 per occurrence. Courts will also have increased powers to administer fines of up to $100,000 for a first offence and up to $500,000 for a subsequent offence for more serious violations.

Learn more about enforcement measures to protect Albertans
Submit a complaint online; Help Save Lives

Q&A on Coronaviruses (COVID-19)

This Q&A will be updated as more is known about COVID-19, how it spreads, and how it is affecting people worldwide. Be sure to check back often, and please help us control the spread of rumours.
What are coronaviruses?
Coronaviruses are a large family of viruses which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The most recently discovered coronavirus causes coronavirus disease COVID-19.

Online Self-assessment

Use this self-assessment tool to help determine whether you need to be tested for COVID-19. You can complete this assessment for yourself or on behalf of someone else if they're not able.

Get Help Now

Important Phone Numbers

COVID-19 Financial Relief for Albertans

The provincial and federal governments are taking immediate and significant action to help Albertans facing financial hardship as a result of the COVID-19 outbreak.
Service Canada is ready to help
Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. They are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.
 

Canadian manufacturers needed to help combat COVID-19